Privacy Policy

Welcome to Luminash.


Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website. We are committed to handling your data responsibly and in accordance with the General Data Protection Regulation (GDPR).

Please take a moment to read through this policy carefully.

01.What personal data do we collect?

When you place an order or contact us, we may collect the following information:

• Full name
• Email address
• Phone number
• IP address
• Payment details (handled securely by a third-party provider)
• We only process data that you actively provide to us.

02. Why do we collect your data?

We process your data for the following purposes:

• To process and ship your order
• To contact you about your order
• To generate invoices and handle payments
• To improve our services
• To comply with legal obligations (e.g., tax regulations)

03. Payment providers

We use external payment processors. Your payment data is processed securely by these providers in accordance with their own privacy policies. Please refer to their websites for more information.

04. Sharing your data

We only share your personal data with third parties when necessary for our services or when legally required:

• Delivery services (to ship your order)
• Payment processors
• Our accountant or tax advisor (if applicable)

We never sell your data.

We store your data no longer than necessary:

• Order information: up to 7 years (required by Dutch tax law)
• Contact information: up to 2 years (for customer service)